@672southmain Where did you get the replacement electronics modules? There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. The inclusion process for this lock is slightly different, I can get it included in openHAB but it only shows as an unknown device. 6 years ago I paired the lock w/ST and w/HE w/the hub by the lock. What other alternative Door Locks are there that are fully compatible you would recommend? BE469 - Schlage Connect™ Installation Guide (English, French, Spanish) 13.5MB BE468 - Schlage Connect™ User's Guide 16.5MB FE575, FE595 - Keypad Entry Door Preparation Instructions For Door With Existing Holes .2MB Schlage was very responsive. You have shared this page successfully. I installed it two days ago. UPDATE: I have three Schlage BE469 locks. Just know, though, that the older S0 security protocol used by the BE469NX uses 3x the packets, which will reduce battery life. On one of the locks, FedEx lost the package, seller refunded quickly, then FedEx found the package two months later. I assume you can figure out how to remove the lock from the door. Did a factory reset. It has a property of battery level. Had to manually program it in the lock first then here. February 11, 2019, 1:07am #2. I understand these locks have just been released this month (December 2018) and was wondering if anybody has used / tested these with HomeSeer and confirmed that they work? Eventually, I grabbed a new set of batteries and tried again. It did not lock the door. I thought there was only a two year warranty. I originally purchased one of these deadbolts as a test and when it worked slick-as-a-whistle I immediately bought 3 more. So in Hubitat going to certify this lock? We’re at your service with strong support for all your Schlage style, security and installation questions, every step of the way. Batteries are at 98% after 5 months. Which smart lock do you have? (2) You need the DSK, which is on the door mounting plate sticker. Share Print. Internals did not engage to extend the deadbolt. Schlage BE469 Z-wave deadbolt. There is a Zwave Pro light switch (GE) located right next to it like 12 inches away. Schlage Keypad . Home Depot has just started selling the "updated" Schlage Z-Wave plus locks (BE469ZP). Since I have two more of these that haven't died "yet", I asked the lady if she knew what the problem was and if it was repairable (They did not want me to return the bad ones so I will have two dead deadbolts - I thought I could at least use the motors & Zwave for something). Welcome to the Hubitat community! After thinking about it for a while I grabbed my old/dead deadbolt and started taking it apart to see what I could see. Use fingers to release them and separate circuit board from motor housing. Schlage makes several several smart locks and the factory reset for several of the Schlage smart locks vary depending on which lock you have. Additionally, can people confirm if their configure and get codes works in the Device page? It should also work with other Schlage Z-Wave locks. Same under SmartThings - zero issues for over 3 years. Page 1 BE468 Series Connected Touchscreen User guide...; Page 2: Table Of Contents Electronics Warranty This device complies with Part 15 of the FCC Rules. Share it with us! I had a situation where my Schlage BE469 failed to function until I put the extender in secure mode. Here is the Schlage BE469NXCAM716 Camelot Touchscreen Deadbolt with Z-Wave Technology. Schlage BE365, FE575, FE595 Troubleshooting Guide . I have the BE469NX model with Firmware MAIN_8.0. Finish by tapping on '0' on the Schlage Lock. The former is discontinued, and the latter is the newest, updated model. Please someone else confirm if you have the same issues. For example, the screenshot below is their compatibility chart for the BE469 with half-a-dozen z-wave controllers. We discuss the most common factory reset options for the Schlage electronic deadbolts. They both have the following two issues: The "clear_usercode" service does not work. However, about 6 months after purchasing, one of the deadbolt's outside touch-panel stopped working, or worked intermittently. This is a step-by-step procedure for performing a factory reset on the Schlage Connect Touchscreen Deadbolt. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Schlage was very responsive. So, I actually had to buy 3 lock modules (actually, 1 module and 2 complete locks, from which I only used the module) to get two, but was refunded for the one that was lost and returned to seller. Schlage Keypad . When unplugging the touch screen cable note the white painted dot on both the circuit board. I was tied to Wink for years, and I switch to Hubitat. Not all lock functions can be programmed via HE yet. Which electronic lock do you have? Do you have or know where I can get information on how the gears are supposed to be set for RH door? Personally, I would like most features to be able to program remotely. Did you make this project? Novice Help. Ran remove and install procedures and resets multiple times over but still failed. And that firmware is not able to be updated, or maybe more accurately Schlage does not provide firmware updates. Just a few phillips screws to remove the large plastic module with circuit board inside, simple exchange. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. B31670FF-164D-4A6A-A04C-C3168231C08B.jpeg … Nope, out of pocket. You may be OK except for needing beaming repeaters near the locks. It has been tested with the FE469, BE469, BE468, FE599 and BE369. SCHLAGE Camelot. The good news is that’s a firmware version after they fixed many of the bugs. In the meantime, I found this and followed your instructions. First, is this correct. 2 years ago. Well, also a weak mesh, and the need to have a beaming repeater near the lock. Get Electrical High Preload Transition Count. Does it work without the pin pad attached? Finish by tapping on '0' on the Schlage Lock. I was getting about 3 month battery life with the BE469NX. Yes, Schlage BE469 is a certified ANSI Grade-1 Highest Residential Security system. Find FAQs, resources and videos for all Schlage Keypad models below - including the deadbolt, … I tried adding my new Schlage Connect to smartthings but it only sees it and labels it as a Z-Wave device. Door locks Schlage BE469 Installation Instructions. To finish, press the schlage emblem to wake keypad up and type in one of the factory 4 digit user codes, the deadbolt will … on Introduction, Same issue bought in 2013 also trying to figure out what the hell i did wrong but the keypad will blank out after battery replacement after a few goes now it wont do any of that however internals still work and deadbolt auto shut works fine. The date is found on the back of the lock's battery case. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. Here is how to tell the two versions apart (BE469ZP on bottom): Here is where the door mounting plate sticker is located on a BE469ZP: The five DSK numbers you need for S2 pairing are in the rectangle. After running through all the troubleshooting options in the user guide I finally called Schlage support and learned that a batch of these deadbolts was known to have this problem. Yep. There is a batch of Schlage Zwave deadbolts that are having a problem with the touchscreen. But, again, I am very happy with them now. While using smart home applications, you may run into all kinds of bugs, and glitches. It is solidly connected to the gear with melted plastic or glue. If you search the forum, you will see that some have contacted Schlage support about problems and were sent a replacement lock. The lock paired securely, no need to join it again. If you look on eBay for used or "for parts" locks, you will find them. You will be shown a success message, a green check … Unpair/Disconnect/Unlink a Wink Hub 2 from a Wireless Lock via iOS. I've run Zwave Repair as I update and change devices. Here is the Schlage Warranty (3 years on electronics). It would hang a lot and not finish initializing. All the modules for all the Z-Wave Plus and non-plus locks are interchangeable, and I believe that the module is also interchangeable with the Zigbee module, so the style of lock doesn't matter. on Step 4. No particular reason has been found for this, but it is suspected that the lock firmware is the most likely cause. February 11, 2019, 1:07am #4. Pairing Schlage smart lock. Features I would love to see to be added for ease of functionality and querying are: Z-Wave Association and Configuration Parameters for BE469. (UPDATE: This repair (on the first deadbolt) is still working after a week of use. I could not be happier with my upgrade. I have a Schlage BE468 and BE469. Touchscreen deadbolt with alarm (49 pages) Door locks Schlage BE469 User Manual. Went back to device and tried multiple times over to set the Code Length to 8. Disconnect the battery pack and tap the schlage emblem 2-4 times to completely discharge the lock. Repaired that and works like new again!!! Internals did not engage to extend the deadbolt. View recent Schlage questions, problems, & answers. Schlage Connect Touchscreen Deadbolt with alarm with Century … They have replaced z-wave deadbolts and lever locks several years after I purchased them. So in Hubitat going to certify this lock? Now I have a second deadbolt experiencing the same problem. If all of you go there at once to buy these, the price will go up. Im guessing that this level is linear based on voltage so that 6 volts would be 100% and 0 volts would be 0%. Concerned that the plastic may not be strong enough to hold the brush in place, I also swabbed some super glue on it as well. You don't need to swap the circuit boards, just the entire module. You will be shown a success message, a green check mark, on the Schlage … Does not set the Code Length in the Lock. I tried searching online for answers but I couldn't find it. Since converting to BE469ZP, they have been completely solid (beaming repeaters still there), and it looks like battery life will now be over a year. dev:2915 2020-05-20 03:19:42.949 pm info Yale Lock was unlocked by unknown codeNumber: 251[6:6] dev:2915 2020-05-20 03:19:33.153 pm info Yale Lock was manually locked [physical][6:1] dev:2915 2020-05-20 03:19:27.817 pm info Yale Lock was unlocked by Code3[6:6] dev:2915 2020-05-20 03:19:14.414 pm … Can we add these features in? Now I have a second deadbolt experiencing the same problem. There are very few differences between either as far as features are concerned, but one big difference is that the BE469 comes with the alarm, while the BE468 does not. Somewhat a new user - moved away from Wink a few weeks ago. So these non-plus locks can work fine, depending on your mesh and types of walls, other devices, etc., etc. I can't do anything on it when I click it, not even locking. To get to @marktheknife's and @SmartHomePrimer's point, Schlage themselves don't have a good definition of working or compatible. Generally this is a range issue, make sure you have a beaming capable repeater near the lock, then do a zwave repair afterwards. Since upgrading to 0.83.0, they do not report status when locking/unlocking via the Front End or through any other automation. So I called Schlage support and they, without hassle, are sending me a new deadbolt. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. You can use Mike Maxwell’s (@mike.maxwell’s) Z-Wave tool to set any parameters you want: Just change the driver to Mike’s tool, save the driver, hit configure (as you need to do whenever changing drivers), adjust parameters, change driver back, save driver, hit configure. The second lock was a bear and after multiple days and hours and literally over 25 attempts at inclusion I … I am trying to move a Schlage Connect from Wink to SmartThings. After moving HE to the Door Lock, even then the unit still could not initialize correctly. Schlage Connect Touchscreen Deadbolt with alarm with Century trim Back To Product list Back to Product List. Whether you're looking for the correct pronunciation of "Schlage" or instructions on programming a keypad lock, this is a great place to start. Be careful, some sellers say they are selling a BE469ZP, but really are selling a BE469NX (that’s why I posted pictures from the Schlage website), and some have very early firmware versions. I have the BE469NX model with Firmware MAIN_8.0. BE469 -- 4 AAs . 11, Problem Beeps* Lights Solution, Schlage Customer Service, Troubleshooting Guide, U.S.A. and Canada P.O. I'm glad Schlage has sent me a new deadbolt to replace it.). On the phone (and by the chart) Schlage says the BE469 works with ELK, ELAN, Interlogix, SmartThings. Find FAQs, resources and videos for all Schlage Keypad models here - including the deadbolt, lever, knob and connected models. It has been tested with the FE469, BE469, BE468, FE599 and BE369. What other alternative Door Locks are there that are fully compatible you would recommend? I own two Schlage Z-Wave locks, the model numbers are FE599NX and BE469. I have 3 older BE469 locks I'd like to upgrade. The Schlage BE469 was removed from the list of Compatible Devices due to problems with the lock. I found a broken wire (black) on it. Schlage BE469 won't connect. I may have been one of the first to try this five or six months ago, so the prices were lower - no demand. This is a step-by-step procedure for performing a factory reset on the Schlage Connect Touchscreen Deadbolt. For example, I had an FE599, purchased in October 2014, replaced in early 2019 ...... Powered by Discourse, best viewed with JavaScript enabled, 0BA6E144-D937-448F-95C5-056B2AA66453_1_101_o, Schlage BE469 install experience and issues, Set Code = Works (ONLY if PIN Code Length Matches Code Length that was manually set in lock and equally set in Set Code Length). Before the brush completely broke off it would sometimes be aligned with the contacts and sometimes would not. It has a property of battery level. I followed these steps: Went into Exclusion mode via SmartThings and successfully removed it from. For this reason, a screenshot is better than copy/paste or typing. See the pics in the instructions below for more detail. It’s an issue that many smart lock manufacturers have struggled with quite a bit. I just had my first weird experience with the BE469 lock. The Schlage Connect™ Smart Deadbolt combines advanced features and compatibility with your home automation or security system, ... Troubleshooting . Be careful when you re-install to have the slot for the tumbler tongue horizontal with the little nib pointing up when you put the module into mechanics piece. She said it was something to do with the way the motor contacts the circuit board and she could walk me through it if I'd like. If not, will it be considered as a Compatible Device? Set Code Length = ONLY works locally. Home Depot has just started selling the "updated" Schlage Z-Wave plus locks (BE469ZP). Neither. I didn’t find anything over a two day period. Are there still problems with the BE469ZP as well? Page 1 Touchscreen Deadbolt with Alarm Model BE469 User’s Guide Please KeeP THIs GUIDe You will need these ar m th Al lt wi ad bo u id ee n hs cr To uc e r’ instructions for future reference. Unable to pair Schlage BE369 lock to smartthings hub V2. denotes required field. I have a Schlage BE468 and BE469. Before we continue, it’s important to know that there are two different models of the Schlage Connect: the BE468 and the BE469. Schlage BE469 Pdf User Manuals. See the attached video to see the problem in action (or no-action). Programming was working fine. Schlage Connect™ Programming Code (BE468/BE469) Schlage Connect™ Deadbolt Factory Reset Procedure (BE468/BE469) Schlage Connect™ Vacation Mode (BE468/BE469) Press and hold the outside Schlage button While holding the outside Schlage button, then reconnect the batteries. View FAQs for the Schlage Sense™ Smart … This loosenes could explain the intermittent problem I was having. Schlage Connect Deadbolt Models BE468 & BE469. Railroad Rail Lantern / Sign Stand Split With Axe. Therefore, remember to use fresh batteries when pairing to ensure no issues. Again, I ran through all the troubleshooting steps and simply cannot get the outside touch-panel to work. [672southmain] It got a bit better when I put beaming repeaters next to each lock (as recommended by EDIT: sadly, now banished the dear departed @april.brandt). Need help with Schlage Connect (BE469) Help . However, it connects directly to my Hubitat hub (about 12' -15' away through a wall). Next, press and hold schlage emblem while reconnecting the battery pack, look for the 3 green check marks on the touchscreen of the lock. In this video you will learn how to install your Schlage Sense™ Smart Deadbolt. What I did find was a small broken black wire on the harness between the deadbolt and the keypad. As I mentioned in an earlier post it has been flawless since install back in April. Schlage Z-Wave Connect Deadbolt Lock tomasv May 20, 2020, 9:43pm #1. Schlage Lock Thinks It's A Smoke Detector. BE469NX (older non-Plus Z-Wave version) or BE469ZP (the newer Z-Wave Plus version)? It fell off the mesh about once a week (fixed each time by unplugging and plugging the battery pack and cycling the lock manually so it sent status to the hub, no need to exclude/include). Usually just the addressing "headers" and routing tables are used. Now I have one more deadbolt to repair (the one I was actually calling support about). The date code on my lock is 021618. I didn't really have the time at the moment so I thanked her for the replacement and hung up. Features include (some features exclusive to some models): Ability to configure the Local Alarm Mode on the lock (Off/Alert/Tamper/Forced E… How do I factory reset my Schlage BE469? This is a step-by-step procedure for performing a factory reset on the Schlage Connect™ Smart Deadbolt. View and Download Schlage BE469 how-to online. If you have a loose brush you may experience this problem. I just replaced my BE469 locks with the Zwave Plus models from Schlage. I just replaced my BE469 locks with the Zwave Plus models from Schlage. But being modern locks that incorporate advanced technology, some users may have difficulties performing certain functions or going around some issues they encounter that ordinarily require just a little troubleshooting. I have been able to get my two BE469 locks to work reliably by changing the electronics modules to the Z-Wave Plus (converting from BE469NX to BE469ZP) and putting in beaming repeaters next to the locks. Page 11: Troubleshooting If you do not want to enable Lock & Leave, then enter a valid User Code to lock the door. TIA. On ST the hub was about 35'-40' away through two walls. I suggest that you search the forums for recommendations on locks. Edit: in case I wasn’t clear, the modules for all of the Schlage BE469 models (styles, Z-Wave, Z-Wave Plus, Zigbee) are interchangeable. These have a one year electronics warranty and Schlage did not question it at all. I had this model working very well with the C5 for over a year. See attached video to see working touchscreen. What you are saying makes engineering sense, as I would not expect the payload's content to matter to a repeater. Contacted Schlage and without any issues, new deadbolt is arriving today. And Kwikset and Yale zigbee lever locks. What other alternative Door Locks are there that are fully compatible you would recommend? Ok. Im guessing that this level is linear based on voltage so that 6 volts would be 100% and 0 volts would be 0%. Schlage Touch™ Keyless Touchscreen Deadbolt & Lever . Both worked fine under 0.82.1. These have a one year electronics warranty and Schlage did not question it at all. TIA. 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