Smart Life provides extraordinary experience with your smart home appliances, including smart plugs, smart lights, air conditioners, humidifiers... As long as your device works with Smart Life, you'll be able to build automation tasks through IFTTT like turning on the living room light when you're back home. You’ll have to change the SSID of the 5ghz network to something different and the smart WiFi device will then connect to the 2.4ghz network. Very very very few do so ... and these will create issues once a mesh system (or any normal WLAN with mutliple APs) is on air - where each radio has it's own MAC address. Make sure your mobile device is running iOS® 8 or Easy Mode 1. Appreciate the knowledge! I also am using Windows 10 on the computer. The smart plug can only support 2.4G network when connecting. I’ve had good luck using an old table that is only 2.4ghz. Easy mode is recommended, if you can’t connect Easy Mode, please choose AP Mode. Internet has never been faster since doing so. For set up the Geeni smart wi-fi plug outdoor first, you have to follow the below instructions after that follow the setup process. 2. How to Connect a Smart Plug to your Alexa. Some weren’t prepared for the fast uptake of mesh networks in the home, while others said the standards were still evolving. Hi Go to amazon.com or wherever and buy a 2.4Ghz ONLY wifi router for $15-$20, cheap. Plug the smart socket into a working wall outlet as shown next. same issue, have Orbi with 3 Satellites and couldn’t connect one stupid Google Assistant product. The pilot lamp in the middle of the Action button will flash red and purple once or twice, and either begin flashing blue, or turn off entirely as it does in the next picture. Good luck with such garbage! BR500 VPN Currently Experiencing Intermittent Connectivity Issues. Orbi was supposed to be this great and automatic mesh system but my smart plugs are not connecting. Be sure to connect to a 2.4 Ghz network to avoid errors. I tried a lot of things but your suggestion for a guest network is THE ONLY SOLUTION I found. I have tried swiching channels on the Orbi for the 2.4 wireless as recommended in another post, but it all fails. Step 2. iOS: Go to Settings to connect the Wi-Fi manually; Andriod: It can connect to the network automatically, but if it fails to connect, please go to Settings to connect to it. Learn More Smart Power Strip 8 in 1, Free Your Desk. If all of the other smart plugs are iHome and this is the only one that is disappointing, I would probably give it to someone I am not friends with and get more iHome. Then using your phone, get phsyically far away from orbi with the intent of it having to get on the 2.4 gig side to do the setup. For additional help, you can call our ANY device that only has a 2.4Ghz radio and support, will NOT see or attempt to connect to any 5Ghz wifi AT ALL. The TanTan smart socket works fine via it’s Smart Life App. There's no smart device that's easier to set up than a smart plug. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. 3. If this is the only one, you may have other things going on with your network) Simply pack the item, with its original packaging and tags, and the returns slip into the delivery package. Our Smart Plug includes a Wi-Fi smart bridge which gives you control from miles away enabling voice control*. I would set up my smart plug to the 2.4GHz range and it works without any issue. I was going crazy trying to connect an IoT device – I thought I wasted my money, but this fixed it! 4. Set up your Smart Life account 3. and set the 5gz network to the lowest output (25%) and reboot the router. 2.4Ghz smart devices doesn’t like it and won’t work with 5G. It’ll fail to connect and you may not get any indication why it failed. Since I discovered this trick, I’ve not had a single problem setting up a smart home device on my google wifi. Select the Guest Network under wi-fi settings on the phone, tablet or computer you are using to set up the 2.4 only device. They need to fix there SW!. Do you know how to do that? Ensure WiFi Smart Plug is switched off (if unsure the plug is off, plug in a lamp) Press and hold the button on the plug for 5 seconds (the status LED will blink (once every 1.5 seconds) indicating that the WiFi Smart Plug has been reset and is ready for pairing. Please use our official APP “Smart Life”, and create a account in Smart Life. Wi-Fi & Remote & Voice control plug, wireless control every cornor of your home. It seems the router wants to connect things on 5ghz. How to connect wifi plug to google wifi using smart life 3 Recommended Answers 7 Replies 33 Upvotes I understand that google wifi provides both a 2.4 and 5ghz signal. This is a two-part problem directly related to the growing number of mesh Wi-Fi networks, which is what Mike is using in his home. I have the same problem with mesh…. Here is a quick, easy, inexpensive to fix this forever. The best solution is to use that old router but change its SSID (network name) and password to be the same as your mesh network. I have my Google WiFi mesh. ? It’s that time of year where you find more items than ever to automate around the house. Download our “Smart Life” app in Google Play or iOS App Store; (2). Search for “TCP Smart”. A: Unfortunately, this smart plug does not support 5.0 Ghz Wi-Fi networks. For the first time user, you have to register a new account with your email address. Filed Under: Featured, How-To Tagged With: 2.4 GHz, mesh networking, router, smart home, Wi-Fi. Not Connected to WiFi: Your smart phone MUST be connected to WiFi to setup the Smart Life app. Poor WiFi connection will also cause an offline status. Be sure to connect to a 2.4 Ghz network to avoid errors. It really worked! The smart plugs only communicate with 2.4 GHz (as do some other smart devices apparently). Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Ding! So I have 3 routers plugged in no issues. Using a Telnet interface, you can with the Netgear Orbi. Tap “+” and “Add a Device”, then click on “Smart plug” and choose an icon according to your model number. Kasa Wi-Fi Smart Plug Mini Installation OR scan QR code 1 Download Kasa for Mobile from the App Store or Google Play. I was fighting some new switches (not my first) that I bought, that only used 2.4. 2. Select the Guest Network under wi-fi settings on the phone, tablet or computer you are using to set up the 2.4 only device. Choose 2.4G Wifi for the first connection. I am using a Samsung S8+ with the latest android OS. Next, integration with Alexa. Turn on Smart Life devices and connect them with “Smart Life” app; (4). Turn off the television and unplug it, then reset the router … Wrong WiFi: The device and the phone can NOT be connected to two different networks. You may need to turn off the wifi radio on the setup device then back on after the power change to the Orbi router. If you're not tech savvy, don't worry. Let’s have a look at some of Smart Life’s most prominent features. Set up the “Guest Network” (use a different name then your main network). Control from anywhere. That's a design to fail. Both radios are attached to the same network so it shouldn't matter which frequecy the setup device is attached too. Steps to set up a 2.4 Ghz only user on your google wi-fi: 1. (I also have an orbi). Enjoy the flexibility of our 30-day free returns policy! If not, you may need to reset the plug in smart life, then add it again. Enter the following command to temporarily block 5 GHz band: Do the activation of devices as you wish. Smart Mini Plug. Your best bet is to manually set up a separate low-cost 2.4GHz router that’s attached to your mesh network, unfortunately. I could not connect CE Smart Plugs or Globe Smart Bulbs with my Pixel 3XL 5ghz phone by following the manufacturer’s instructions until I began the set up procedure of rapid blinking on the plug or bulb wifi unit and then moving away quickly with my phone to an extreme end of my house on a lower level and watched the progress on my phone as it cycled through the wifi connection process to a successful completion. Make sure the names of the networks are both the same on smart phone WiFi connection and Smart Life app. It turns out that he’s having issues connecting them to his home Wi-Fi network, which is built around a Google OnHub. 3 Launch Kasa and follow the in-app instructions didn’t it happen to you? In the meantime, it would be nice to have a disable button (or 0%) for the wireless setup. 3. The easiest fix is to use an old router in bridge mode 2.4 ghz only for your Stupid smart Ring devices. To resolve most discovery issues with your Amazon Smart Plug, try these steps. Here you are presented with a few options. Returned." In that scenario, you’d have two different networks in your home; with today’s mesh networks, you only have one. Connect the Smart Plug to AC Power. Mini Smart Plug Gosund WiFi Outlet Works with Alexa Google Assistant, No Hub Required, ETL and FCC Listed Only 2.4GHz WiFi Enabled Remote Control WiFi Smart Socket 4.3 out of 5 stars 11,047 $6.99 Set it up with the same network name as your other 5G wifi, except add “2.4Ghz” to the end of the name (you can do this by using one of the Ethernet ports in you 5G router), Use the 2.4Ghz for all your smart devices (2.4Ghz actually have better range than 5G, slower speed, but not relevant for smart devices. I got 2 successfully set up and also for use with my Alexa. For anyone else struggling to figure this out, here's how I did it (note: you will need to know your wifi password, so get that before you start): 1) I downloaded the app for the plug from the app store (it's Smart Life by tuya technology). Power down the plug for 10 seconds. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window). I put over in the good idea section they need to have the capability of clicking a checkbox to temporarily turn off each band's radio. LED Table Lamp. Then turn off Wi-fi on the mesh (or just switch the mesh off) and connect your smart home device to the 2.4ghz band on your old router. I just got my new smart plugs in the mail, and there was an issue setting them up. But the smart plugs I've tried thus far (two different brands) cease to function once they lose any temporary 2.4 GHz connection. 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